Terms of Service

Welcome to HiClaw. These Terms of Service ("Terms") govern your use of the HiClaw website, dashboard, APIs, and related services (collectively, the "Services"). HiClaw provides one-click deployment of isolated OpenClaw AI assistant instances on AWS. By accessing or using the Services, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not use the Services.

2. Description of Services

HiClaw helps you provision and manage OpenClaw assistants. The Services include:

• Deploying isolated OpenClaw instances with per-user storage and access controls
• Connecting your assistants to Telegram or Discord using your bot tokens
• Selecting AI models from supported providers (e.g., Anthropic, OpenAI, Google)
• Providing a web dashboard and API to manage deployments and billing
• Operational monitoring required to keep your instances available and secure

OpenClaw is a separate software project. HiClaw is not affiliated with Telegram, Discord, or any AI provider, and we do not control their services.

3. Eligibility and Account Registration

You must be at least 18 years old (or the age of majority where you live) to use the Services. To use the Services, you must sign in with Google OAuth and provide accurate account information. You are responsible for maintaining the confidentiality of your account and for all activity that occurs under your account.

4. Your Responsibilities

• Keep your AI provider API keys and bot tokens secure and up to date (BYOK mode)
• Ensure you have the right to use any third-party accounts or data you connect
• Comply with the terms and policies of Telegram, Discord, and your AI provider
• Use the Services only for lawful purposes and in accordance with these Terms

You are responsible for any charges, usage limits, or policy enforcement by Telegram, Discord, and your AI provider. HiClaw does not reimburse third-party charges.

5. Acceptable Use

You agree not to use the Services to:

• Violate any applicable laws or third-party rights
• Access systems or data without proper authorization
• Distribute malware, spam, or other harmful content
• Attempt to bypass security or access other users' deployments
• Engage in abusive, deceptive, or fraudulent activity
• Reverse engineer, interfere with, or overload the Services
• Use the Services to build or deploy illegal surveillance or unauthorized scraping

6. Your Content and Data

You retain ownership of your messages, prompts, and configuration data. You grant HiClaw a limited license to host, process, transmit, and store this data solely to provide, secure, and improve the Services and to comply with applicable law. We do not sell your data.

You acknowledge that message content sent to your assistant may be processed and stored within your deployment to maintain conversation context. You are responsible for ensuring you have the right to provide any content processed by your deployment.

7. Third-Party Services

The Services rely on third-party platforms such as AWS, Google OAuth, Stripe, Telegram, Discord, and AI model providers. Your use of those services is subject to their respective terms and privacy policies. We are not responsible for third-party services or content.

8. Fees and Payment

Paid plans are billed in advance on a subscription basis. You agree to pay all applicable fees, taxes, and charges. We may change pricing with reasonable notice. You may cancel at any time; changes take effect at the end of the current billing cycle.

Unless required by law, fees are non-refundable and we do not provide prorated refunds for partial billing periods.

9. Suspension and Termination

We may suspend or terminate your access to the Services if you violate these Terms or if we must do so to protect the security or integrity of the platform. You may terminate your account at any time by contacting support.

Upon termination, your right to use the Services will stop. We may delete your deployments and associated data in accordance with our Privacy Policy.

10. Disclaimer of Warranties

The Services are provided "as is" and "as available" without warranties of any kind. We do not guarantee that the Services will be uninterrupted, error-free, or secure.

AI-generated outputs may be inaccurate or inappropriate. You are responsible for reviewing and validating outputs before relying on them, including for legal, medical, financial, or safety- critical decisions.

11. Limitation of Liability

To the maximum extent permitted by law, HiClaw will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, or business opportunities. Our total liability for any claim arising out of or related to the Services will not exceed the amount you paid us in the twelve months preceding the claim.

12. Indemnification

You agree to indemnify and hold harmless HiClaw and its affiliates, officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the Services or violation of these Terms.

13. Export Controls and Sanctions

You may not use the Services if you are subject to sanctions or if your use would violate applicable export control or sanctions laws.

14. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by email or through the Services. Your continued use of the Services after changes take effect constitutes acceptance of the updated Terms.

15. Governing Law

These Terms are governed by the laws of the State of California, excluding its conflict of law rules, unless otherwise required by applicable law. Except where prohibited, you agree that any dispute arising out of or relating to the Services or these Terms will be brought exclusively in the state or federal courts located in California, and you consent to personal jurisdiction and venue in those courts.

16. Miscellaneous

These Terms constitute the entire agreement between you and HiClaw regarding the Services and supersede any prior agreements on the same subject. If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect. You may not assign these Terms without our prior written consent. We may assign these Terms as part of a merger, acquisition, corporate reorganization, or sale of assets.

We are not responsible for delays or failures caused by events beyond our reasonable control.

17. Contact Us

If you have questions about these Terms, contact us at support@hiclaw.com.